Select your online
training needs


Save money with
our course libraries


Online instructor
led training


Get in touch
with us


Download our

$355 USD
Human Factors/CRM General Concepts for Aviation Professionals (eLearning)

FlightSafety's eLearning Human Factors/CRM General Concepts for Aviation Professionals course teaches students about the fundamentals of HF/CRM. This course uses many examples and scenarios to make lessons more applicable to learners. This course can be part of a Human Factors / CRM Recurrent program. 

Specifically, by the end of the course, students will be able to:

  • State the importance of effective CRM
  • Explain how CRM makes us safer
  • List and describe the different CRM skill sets
  • Identify the impact of CRM performance on the outcome of the flight
  • Explain the historical development of CRM

This course is in our new user interface which will improve the training experience and is accessible on PC, Mac, or any tablet.

Course Previews
Click to see course content examples
Course Objectives

The course covers the following topics:

  • CRM Principles and Objectives
  • Human Factors in Aviation
  • Human Performance and Limitations
  • Threat and Error Management
  • Situation Awareness
  • Communications
  • Briefings and De-Briefings
  • Decision-making
  • Team Building and Maintenance
  • Leadership & Followership
  • Conflict Resolution
  • Planning, Monitoring & Distraction Avoidance
  • Workload Management
  • Fatigue and Stress Awareness and Mitigation
  • Case Study
  • Examination
Features &
  • Interactive, engaging, self-paced course
  • Available anytime and anywhere via the internet
  • Resource documents available for download
  • Course provides extra features such as a search engine, glossary, bookmarks, notepad and more
  • Obtain a FlightSafety Certificate of Completion
  • Accessible on all tablets
Additional Information
  • Target Audience: Cabin Crew, Technicians and Ground Crew, Schedulers/Dispatchers, and Management
  • Duration: 2.0 hours
  • Course Access:You will have access to this course for one full year.
  • Delivery: 100% web-delivered and self-paced.
  • Credit: Once you have completed the course and successfully passed the test, you are awarded a FlightSafety International certificate of completion. If you are an existing FlightSafety customer, you can also pick up your record of training in myFlightSafety.