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$380 USD
LiveLearning® Human Factors / CRM - The Human Element
Upcoming
Sessions
Date
Start Time
End Time
Wed. Apr 2412:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Thu. May 0212:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Tue. May 1415:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Thu. May 1612:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Fri. May 1715:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Mon. May 2015:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Fri. May 2409:00 EDT (GMT -04:00)11:30 EDT (GMT -04:00) 
Wed. May 2912:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Fri. May 3115:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Thu. Jun 0612:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Tue. Jun 1815:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Thu. Jun 2012:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Fri. Jun 2115:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Mon. Jun 2415:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Fri. Jun 2809:00 EDT (GMT -04:00)11:30 EDT (GMT -04:00) 
Mon. Jul 0109:00 EDT (GMT -04:00)11:30 EDT (GMT -04:00) 
Thu. Jul 1112:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Tue. Jul 2315:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Thu. Jul 2512:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Fri. Jul 2615:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Mon. Jul 2915:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Fri. Aug 0209:00 EDT (GMT -04:00)11:30 EDT (GMT -04:00) 
Mon. Aug 0509:00 EDT (GMT -04:00)11:30 EDT (GMT -04:00) 
Wed. Aug 0712:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Fri. Aug 0915:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Thu. Aug 1512:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Tue. Aug 2715:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Thu. Aug 2912:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Fri. Sep 0609:00 EDT (GMT -04:00)11:30 EDT (GMT -04:00) 
Mon. Sep 0909:00 EDT (GMT -04:00)11:30 EDT (GMT -04:00) 
Wed. Sep 1112:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Fri. Sep 1315:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Thu. Sep 1912:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Tue. Oct 0115:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Thu. Oct 0312:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Fri. Oct 0415:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Mon. Oct 0715:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Fri. Oct 1109:00 EDT (GMT -04:00)11:30 EDT (GMT -04:00) 
Mon. Oct 1409:00 EDT (GMT -04:00)11:30 EDT (GMT -04:00) 
Wed. Oct 1612:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Fri. Oct 1815:30 EDT (GMT -04:00)18:00 EDT (GMT -04:00) 
Thu. Oct 2412:15 EDT (GMT -04:00)14:45 EDT (GMT -04:00) 
Tue. Nov 0515:30 EST (GMT -05:00)18:00 EST (GMT -05:00) 
Thu. Nov 0712:15 EST (GMT -05:00)14:45 EST (GMT -05:00) 
Fri. Nov 0815:30 EST (GMT -05:00)18:00 EST (GMT -05:00) 
Mon. Nov 1115:30 EST (GMT -05:00)18:00 EST (GMT -05:00) 
Fri. Nov 1509:00 EST (GMT -05:00)11:30 EST (GMT -05:00) 
Mon. Nov 1809:00 EST (GMT -05:00)11:30 EST (GMT -05:00) 
Wed. Nov 2012:15 EST (GMT -05:00)14:45 EST (GMT -05:00) 
Fri. Nov 2215:30 EST (GMT -05:00)18:00 EST (GMT -05:00) 
Tue. Dec 1015:30 EST (GMT -05:00)18:00 EST (GMT -05:00) 
Thu. Dec 1212:15 EST (GMT -05:00)14:45 EST (GMT -05:00) 
Fri. Dec 1315:30 EST (GMT -05:00)18:00 EST (GMT -05:00) 
Mon. Dec 1615:30 EST (GMT -05:00)18:00 EST (GMT -05:00) 
Fri. Dec 2009:00 EST (GMT -05:00)11:30 EST (GMT -05:00) 
Mon. Dec 2309:00 EST (GMT -05:00)11:30 EST (GMT -05:00) 
Fri. Dec 2715:30 EST (GMT -05:00)18:00 EST (GMT -05:00) 
Description

This FlightSafety course is designed to present techniques and strategies for maximizing human performance. Based on elements of FAA AC120-51E, 135.330, EASA AMC1/2 ORO.FC/CC.115 and Transport Canada 725.124(39) [including those changes proposed by the May 9, 2016 NPA], this course looks at subjects of individual and team performance.

Topics related to individual performance include human performance and limitations, stress and workload management, the surprise and startle effect, resilience development, and depression in aviation. Team topics include working with cultural differences, joint CRM training, and passenger interference. Case studies that illustrate the critical role human performance plays in aviation safety are also presented.  

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Course Objectives
  • CRM Definitions & Importance (FAA Advisory Circular)
  • Cultural Differences
  • Resilience Development
  • Surprise and Startle Effect
  • Stress and Stress Management
  • Case Studies
  • Monitoring & Cross-Checking
  • Joint CRM Training
  • Workload Management
  • Passenger Interference
  • Human Performance and Limitations
  • Depression in Aviation
  • Examination
Features &
Benefits
  • Have the benefit of live interaction with our knowledgeable instructors with the convenience of training from any computer with an internet connection.
  • Interactive and engaging
  • Obtain a FlightSafety Certificate of Completion
Additional Information
  • Target Audience: Pilots, maintenance technicians, flight attendants, and line personnel
  • Duration: 2.5 hours
  • Delivery: Led by a live instructor over the web
  • Credit: Once you have completed the course and successfully passed the test, you are awarded a FlightSafety International certificate of completion. If you are an existing FlightSafety customer, you can also pick up your record of training in myFlightSafety.
  • To assure availability of space, we kindly ask that you make your LiveLearning reservation at least one business day in advance