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$355 USD
Human Factors / CRM - The Human Element (LiveLearning)
Upcoming
Sessions
Date
Start Time
End Time
Wed. Jan 2709:00 EST (GMT -05:00)11:00 EST (GMT -05:00) 
Thu. Jan 2812:15 EST (GMT -05:00)14:15 EST (GMT -05:00) 
Tue. Feb 0215:30 EST (GMT -05:00)17:30 EST (GMT -05:00) 
Thu. Feb 0412:15 EST (GMT -05:00)14:15 EST (GMT -05:00) 
Mon. Feb 0809:00 EST (GMT -05:00)11:00 EST (GMT -05:00) 
Thu. Feb 1109:00 EST (GMT -05:00)11:00 EST (GMT -05:00) 
Tue. Feb 1609:00 EST (GMT -05:00)11:00 EST (GMT -05:00) 
Wed. Feb 1712:15 EST (GMT -05:00)14:15 EST (GMT -05:00) 
Mon. Feb 2209:00 EST (GMT -05:00)11:00 EST (GMT -05:00) 
Thu. Feb 2515:30 EST (GMT -05:00)17:30 EST (GMT -05:00) 
Wed. Mar 0309:00 EST (GMT -05:00)11:00 EST (GMT -05:00) 
Thu. Mar 0412:15 EST (GMT -05:00)14:15 EST (GMT -05:00) 
Tue. Mar 0915:30 EST (GMT -05:00)17:30 EST (GMT -05:00) 
Thu. Mar 1112:15 EST (GMT -05:00)14:15 EST (GMT -05:00) 
Mon. Mar 1509:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Thu. Mar 1809:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Tue. Mar 2309:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Wed. Mar 2412:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Mon. Mar 2909:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Thu. Apr 0115:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Tue. Apr 0615:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Thu. Apr 0812:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Tue. Apr 1315:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Thu. Apr 1512:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Thu. Apr 2209:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Fri. Apr 2312:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Tue. Apr 2712:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Wed. Apr 2812:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Mon. May 0309:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Thu. May 0615:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Tue. May 1115:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Thu. May 1312:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Tue. May 1815:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Thu. May 2012:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Thu. May 2709:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Fri. May 2812:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Tue. Jun 0112:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Wed. Jun 0212:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Mon. Jun 0709:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Thu. Jun 1015:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Tue. Jun 1515:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Thu. Jun 1712:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Tue. Jun 2215:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Thu. Jun 2412:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Thu. Jul 0109:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Fri. Jul 0212:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Tue. Jul 0615:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Wed. Jul 0712:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Mon. Jul 1209:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Thu. Jul 1515:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Tue. Jul 2012:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Thu. Jul 2212:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Tue. Jul 2715:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Thu. Jul 2912:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Wed. Aug 0409:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Thu. Aug 0509:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Tue. Aug 1015:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Wed. Aug 1112:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Mon. Aug 1609:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Thu. Aug 1915:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Tue. Aug 2412:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Thu. Aug 2612:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Tue. Aug 3115:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Thu. Sep 0212:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Wed. Sep 0809:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Thu. Sep 0909:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Tue. Sep 1415:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Wed. Sep 1512:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Mon. Sep 2009:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Thu. Sep 2315:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Tue. Sep 2812:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Thu. Sep 3012:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Tue. Oct 0515:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Thu. Oct 0712:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Wed. Oct 1309:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Thu. Oct 1409:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Tue. Oct 1915:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Wed. Oct 2012:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Mon. Oct 2509:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Thu. Oct 2815:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Tue. Nov 0212:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Thu. Nov 0412:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
Tue. Nov 0915:30 EST (GMT -05:00)17:30 EST (GMT -05:00) 
Thu. Nov 1112:15 EST (GMT -05:00)14:15 EST (GMT -05:00) 
Wed. Nov 1709:00 EST (GMT -05:00)11:00 EST (GMT -05:00) 
Thu. Nov 1809:00 EST (GMT -05:00)11:00 EST (GMT -05:00) 
Wed. Nov 2412:15 EST (GMT -05:00)14:15 EST (GMT -05:00) 
Mon. Nov 2909:00 EST (GMT -05:00)11:00 EST (GMT -05:00) 
Thu. Dec 0215:30 EST (GMT -05:00)17:30 EST (GMT -05:00) 
Tue. Dec 0712:15 EST (GMT -05:00)14:15 EST (GMT -05:00) 
Thu. Dec 0912:15 EST (GMT -05:00)14:15 EST (GMT -05:00) 
Tue. Dec 1415:30 EST (GMT -05:00)17:30 EST (GMT -05:00) 
Thu. Dec 1612:15 EST (GMT -05:00)14:15 EST (GMT -05:00) 
Wed. Dec 2209:00 EST (GMT -05:00)11:00 EST (GMT -05:00) 
Thu. Dec 2309:00 EST (GMT -05:00)11:00 EST (GMT -05:00) 
Description

This FlightSafety course is designed to present techniques and strategies for maximizing human performance. Based on elements of FAA AC120-51E, 135.330, EASA AMC1/2 ORO.FC/CC.115 and Transport Canada 725.124(39) [including those changes proposed by the May 9, 2016 NPA], this course looks at subjects of individual and team performance.

Topics related to individual performance include human performance and limitations, stress and workload management, the surprise and startle effect, resilience development, and depression in aviation. Team topics include working with cultural differences, joint CRM training, and passenger interference. Case studies that illustrate the critical role human performance plays in aviation safety are also presented.  

Course Previews
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Course Objectives
  • CRM Definitions & Importance (FAA Advisory Circular)
  • Cultural Differences
  • Resilience Development
  • Surprise and Startle Effect
  • Stress and Stress Management
  • Case Studies
  • Monitoring & Cross-Checking
  • Joint CRM Training
  • Workload Management
  • Passenger Interference
  • Human Performance and Limitations
  • Depression in Aviation
  • Examination
Features &
Benefits
  • Have the benefit of live interaction with our knowledgeable instructors with the convenience of training from any computer with an internet connection.
  • Interactive and engaging
  • Obtain a FlightSafety Certificate of Completion
Additional Information
  • Target Audience: Pilots, maintenance technicians, flight attendants, and line personnel
  • Duration: 2.5 hours
  • Delivery: Led by a live instructor over the web
  • Credit: Once you have completed the course and successfully passed the test, you are awarded a FlightSafety International certificate of completion. If you are an existing FlightSafety customer, you can also pick up your record of training in myFlightSafety.
  • To assure availability of space, we kindly ask that you make your LiveLearning reservation at least one business day in advance