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Frequently Asked Questions

General

LiveLearning is instructor-led training over the web and is accessed at a set date and time. eLearning is self-paced training that allows you to login at any time.

Yes. The majority of FlightSafety's eLearning & LiveLearning courses can be run on the iPad using the Safari browser.

Non-iPad compatible courses require PC or Apple Mac.

Yes. The following eLearning courses have an event value assigned to them:

  • Engine Run & Taxi (ERT) - Signs and Markings - .05 events
  • NextGen Comm/Navigation (Mx) - .05 events
  • Cold Weather Operations - 0.05 events
  • Corporate Aviation Security - 0.05 events
  • Crew Emergency Training - 0.10 events
  • Gulfstream Groundhandling & Servicing - 0.03 events
  • Hazardous Materials for "Will-Not-Carry" Operators (HAZMAT) - 0.04 events
  • Maintenance RVSM (Recurrent) - 0.10 events
  • Safety Management Systems for Managers - 0.05 events
  • Safety Management Systems for Aviation Professionals - 0.05 events
  • Pratt & Whitney Canada eLearning Engine Courses - 0.07 events
  • For most LiveLearning Aircraft Specific Pilot Courses, you will receive an email indicating the completion of the LiveLearning portion of your training. However, the ROT will only be issued once the in-center proctored exam and simulation portions of your training are complete.
  • For most other LiveLearning courses, after successfully completing a course and passing the examination (if applicable), you are awarded a certificate of completion in PDF format.
  • If you are an existing FlightSafety customer, you can also pick up your record of training and certificate of completion in myFlightSafety after 48 hours.
  • Consult your sales representative for more information.

Sales & Enrollment

Please contact us at: eLearningSales@FlightSafety.com or at the below mentioned phone numbers to discuss your requirements and how FlightSafety's eLearning can meet your training needs.

Yes. Courses can be purchased with a Credit Card by selecting the desired course on the web page and then clicking the "Buy Online" link. Access to the course is instant after a successful credit card transaction.


eLearning

PC or Apple Mac:

  • Operating System: PC, Windows 7 or newer. Apple Mac, OS X 10.7 (Lion) or newer
  • Browser: Google Chrome (recommended), Apple Safari, Mozilla Firefox, Microsoft Edge or Internet Explorer 9+ Adobe Flash 9.0+ (not required for all courses)
  • Stable High-Speed internet connection
  • Speakers or Headset/Headphones

Apple iPad:*

  • iOS6 or newer
  • Browser: Apple Safari Stable
  • High-Speed internet connection

*Only for iPad Compatible courses. Non-iPad compatible courses require PC or Apple Mac.

Yes. Our Learning Management System (LMS) tracks your progress. If you exit the course or lose your internet connection, the system will remember where you left off (even if you log in from a different computer). Upon logging back into the course, the system will ask you if you'd like to return to your last visited page.

All eLearning courses will be available for one calendar year from the date of enrollment.

You will be granted two attempts at the assessment(s) for online eLearning and LiveLearning courses. Additional assessment attempts can be requested via eLearningSupport@FlightSafety.com and will be granted under the following guidelines:

  • Two attempts at the end of course assessment scoring lower than 80% will require a re-take of the Course and one extra attempt of the end of Course assessment.
  • Two attempts at the end of lesson assessment scoring lower than 80% will require a re-take of the Lesson and one extra attempt of the end of Lesson assessment.
  • If a technical issue results in an assessment attempt limit exceedance, one additional attempt of the assessment will be granted.

LiveLearning

PC or Apple Mac minimum requirements: Operating System: Windows 7 or newer (PC), OS X 10.13 (High Sierra) or newer (Mac), Browser: Google Chrome (recommended), Apple Safari, Mozilla Firefox, Microsoft Edge, or Microsoft Internet Explorer 11, Stable, high-speed (5Mbps or faster) internet connection.

Apple iPad minimum requirements: Cisco WebEx Meetings app (Available from App Store. See App Store for compatibility). Stable, high-speed (5Mbps or faster) internet connection.

Audio / Video requirements: All training sessions require a headset with a microphone OR a telephone line (long distance charges will apply). Aircraft recurrent programs require use of a web camera (360p or higher resolution).

Currently, webcams are only required for clients enrolled into Aircraft Specific Recurrent Courses delivered by LiveLearning.

Many Enrichment LiveLearning courses conclude with an end-of-course assessment that is completed in the LMS.

For Aircraft Specific Recurrent Courses, clients must complete a proctored validation exam at the learning center.

LiveLearning is an interactive presentation delivered by an instructor over WebEx. Throughout the presentation, you are encouraged to engage with the courseware, the instructor, and the other learners. You will have the opportunity to answer polls, listen to cockpit recordings, watch videos, and use other interactive features. As several students are expected to be in attendance in LiveLearning training sessions, you will have ample opportunity to share your experiences, and learn from other students' experiences.

For aircraft recurrent programs, you are required to have a web camera enabled for two-way video.

The list of available LiveLearning courses continues to grow.

  • For a list of General LiveLearning Topics, visit here.
  • For a list of Aircraft Specific Pilot Recurrent, Advanced, & Maintenance LiveLearning Training, visit here.

 

You can schedule your LiveLearning enrichment training just like you've scheduled your in-class enrichment training in the past. Simply contact your FlightSafety Learning Center and speak with a Customer Service Representative (CSR). Or, you may contact the LiveLearning group directly at 1-833-374-LIVE (5483) or LiveLearning@FlightSafety.com

Records of Training are available on myFlightSafety, the same way that flight training records are accessed.