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Human Factors
& Crew Resource Management
Program Overview
Our new Human Factors Crew Resource Management (HF CRM) program brings our customers the most comprehensive training solution available. By designing our Human Factors CRM training to meet or exceed the highest ICAO recommendations, we have specialized Initial, Recurrent, Phased Recurrent, and single course solutions for operators based in the United States, Europe, Canada, and more.
Training Solutions
Human Factors - CRM Initial
  • Designed for Pilots, Flight Attendants, Ground Crew, Maintenance, and Schedulers / Dispatchers
  • Delivery: 2-Days in-center training, + 4 hours online via eLearning
  • FAA, EASA and Transport Canada compliant
  • Off-site training available
Human Factors - CRM Recurrent
  • Designed for Pilots, Flight Attendants, Ground Crew, Maintenance, and Schedulers / Dispatchers
  • Delivered in-center or via online eLearning
  • FAA-approved, EASA and Transport Canada compliant
  • Phased options available
Helicopter CRM
  • Designed for Helicopter Pilots
  • Delivered in-center
Online CRM Topics
Our selection of online HF CRM training is perfect for operators missing a few elements of their HF CRM training curriculum. Courses are available via LiveLearning and eLearning. LiveLearning is led by an instructor and is ideal for complex training at a distance, while eLearning provides training in an interactive self-paced environment, with 365 days of access for completion and review.
Automation Management
  • Designed for Flight Crew
  • Delivery: LiveLearning
Communication
  • Designed for All Roles
  • Delivery: LiveLearning
CRM 2.0
  • Designed for Flight and Cabin Crew
  • Delivery: LiveLearning
Decision Making
  • Designed for All Roles
  • Delivery: LiveLearning
Fatigue Management
  • Designed for All Roles
  • Delivery: eLearning
General Concepts for Aviation Professionals
  • Designed for Cabin Crew, Ground Crew, Dispatch, Management
  • Delivery: eLearning
General Concepts for Pilots
  • Designed for Flight Crew
  • Delivery: eLearning
Safety Leadership
  • Designed for All Roles
  • Delivery: eLearning
Situation Awareness
  • Designed for All Roles
  • Delivery: LiveLearning
Single-pilot Resource Management (SRM)
  • Designed for Flight Crew
  • Delivery: eLearning
The Human Element
  • Designed for All Roles
  • Delivery: LiveLearning
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