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$320 USD
Human Factors/CRM General Concepts (eLearning)
Description

Scenario:  You're on a risky flight with a challenging crew member. The Captain is in a hurry and is focused on reviewing reports for an upcoming meeting. The latest forecast at your destination is calling for thunderstorms around your arrival time. The First Officer has concerns and thinks you should divert. The Captain thinks you should continue on. What do you think the outcome is?

Put yourself in the pilot's seat with FlightSafety's eLearning Human Factors/CRM General Concepts course. Throughout this course, you will be guided through a scenario where you will answer questions that will influence the story and the final outcome of the flight.

Specifically, by the end of the course, students will be able to:

  • State the importance of effective CRM
  • Explain how CRM makes us safer
  • List and describe the different CRM skill sets
  • Identify the impact of CRM performance on the outcome of the flight
  • Explain the historical development of CRM


This course is in our new user interface which will improve the training experience and is accessible on PC, Mac, or any tablet.

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Course Objectives

The course covers the following topics:

  • CRM Principles and Objectives
  • Human Factors in Aviation
  • Human Performance and Limitations
  • Threat and Error Management
  • Situation Awareness
  • Communications
  • Briefings and De-Briefings
  • Decision-making
  • Team Building and Maintenance
  • Leadership & Followership
  • Conflict Resolution
  • Planning, Monitoring & Distraction Avoidance
  • Workload Management
  • Fatigue and Stress Awareness and Mitigation
  • Case Study
  • Examination
Features &
Benefits
  • Interactive, engaging, self-paced course
  • Available anytime and anywhere via the internet
  • Resource documents available for download
  • Course provides extra features such as a search engine, glossary, bookmarks, notepad and more
  • Obtain a FlightSafety Certificate of Completion
  • Accessible on all tablets
Additional Information
  • Price: $320 USD/person
  • Target Audience: All professionals involved in the flight operation - pilots, maintenance personnel, flight attendants, dispatchers, line personnel and administrative staff
  • Duration: 2.0 hours
  • Course Access:You will have access to this course for one full year.
  • Delivery: 100% web-delivered and self-paced.
  • Credit: Once you have completed the course and successfully passed the test, you are awarded a FlightSafety International certificate of completion. If you are an existing FlightSafety customer, you can also pick up your record of training in myFlightSafety.