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$355 USD
Human Factors / CRM - The Human Element (LiveLearning)
Start Time
End Time
Mon. Sep 2009:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Thu. Sep 2315:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Tue. Sep 2812:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
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Wed. Oct 1309:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Thu. Oct 1409:00 EDT (GMT -04:00)11:00 EDT (GMT -04:00) 
Tue. Oct 1915:30 EDT (GMT -04:00)17:30 EDT (GMT -04:00) 
Wed. Oct 2012:15 EDT (GMT -04:00)14:15 EDT (GMT -04:00) 
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Tue. Nov 0915:30 EST (GMT -05:00)17:30 EST (GMT -05:00) 
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Wed. Dec 2209:00 EST (GMT -05:00)11:00 EST (GMT -05:00) 
Thu. Dec 2309:00 EST (GMT -05:00)11:00 EST (GMT -05:00) 

This FlightSafety course is designed to present techniques and strategies for maximizing human performance. Based on elements of FAA AC120-51E, 135.330, EASA AMC1/2 ORO.FC/CC.115 and Transport Canada 725.124(39) [including those changes proposed by the May 9, 2016 NPA], this course looks at subjects of individual and team performance.

Topics related to individual performance include human performance and limitations, stress and workload management, the surprise and startle effect, resilience development, and depression in aviation. Team topics include working with cultural differences, joint CRM training, and passenger interference. Case studies that illustrate the critical role human performance plays in aviation safety are also presented.  

Course Previews
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Course Objectives
  • CRM Definitions & Importance (FAA Advisory Circular)
  • Cultural Differences
  • Resilience Development
  • Surprise and Startle Effect
  • Stress and Stress Management
  • Case Studies
  • Monitoring & Cross-Checking
  • Joint CRM Training
  • Workload Management
  • Passenger Interference
  • Human Performance and Limitations
  • Depression in Aviation
  • Examination
Features &
  • Have the benefit of live interaction with our knowledgeable instructors with the convenience of training from any computer with an internet connection.
  • Interactive and engaging
  • Obtain a FlightSafety Certificate of Completion
Additional Information
  • Target Audience: Pilots, maintenance technicians, flight attendants, and line personnel
  • Duration: 2.5 hours
  • Delivery: Led by a live instructor over the web
  • Credit: Once you have completed the course and successfully passed the test, you are awarded a FlightSafety International certificate of completion. If you are an existing FlightSafety customer, you can also pick up your record of training in myFlightSafety.
  • To assure availability of space, we kindly ask that you make your LiveLearning reservation at least one business day in advance